Being Open: Explaining the Review Process to Patients & Families

21 Oct 2024 10:30 - 12:00 Online attendance Free

An online interactive webinar for maternity staff. Participants will watch a real time interactive demonstration focusing on having difficult conversations when explaining the review process to patients and families who have been involved in an adverse event.

Open to all health boards

Topics at the workshops for will include:

• Difficult conversations
• Importance of language/suggestions about helpful approaches
• Significant adverse event process
• Being Open about adverse events
• Handling anger and emotional distress




Being Open: Explaining the Review Process to Patients & Families

Date: 21 Oct 2024
Time: 10:30 - 12:00

Tutor team

Dr Edile Murdoch

EC4H Senior Tutor

Dr Edile Murdoch is a Consultant Neonatologist and Clinical Director for Maternity Services in NHS Lothian. Edile joined the EC4H senior tutor team in 2016 and now supports delivery of Being Open and EC4H workshops in Lothian and EC4H’s partner boards

Amanda Kane

EC4H Tutor

Amanda has been a midwife with NHS Tayside for 17 years, working in all clinical areas but with a special interest in high risk and bereavement care. She was a senior Charge Midwife for 4 years before starting in her current post as Quality Lead/Risk Management Midwife, 3 years ago. Amanda feels very strongly that women and their families are part of the review processes and that their voices are heard. Amanda joined the EC4H tutor team in 2023