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Being Open for Lead Reviewers in Adverse Events (Maternity)

25 Apr 2022 10:00 - 12:30 Online attendance Free

The Being Open Programme provides a sensitive and reliable system of training for maternity staff to support and involve families when an adverse event occurs and through the subsequent review process. The programme combines specialist communication training with quality improvement methodology.

In this online interactive workshop for Adverse Event Lead Reviewers, participants will work in a small peer group using role play and interactive sessions to address communication challenges involved in leading a review following an adverse event

Topics at the workshops for will include:

  • Difficult conversations
  • Importance of language/suggestions about helpful approaches
  • Significant adverse events process
  • Being Open about adverse events
  • Explaining the Adverse Event review process to families, explaining how they will be involved and answering any queries they have
  • Feedback meeting to share the review outcome with the patient/families
  • Give information and support to patients and families who have been involved in an adverse event
  • Support those who are angry and/or distressed

Learning Outcomes

In this advanced clinical communication workshop participants will:

  • review their current practice in communicating with patients and their relatives,
  • identify personal learning objectives and develop strategies for addressing these within a supported peer learning group
  • critique and apply relevant literature/ theory on effective communication
  • evaluate and respond to patient/relative perspectives
  • identify ways of increasing communication effectiveness
  • exchange ideas and experiences with colleagues

Online

Being Open for Lead Reviewers in Adverse Events (Maternity)

Date: 25 Apr 2022
Time: 10:00 - 12:30

Tutor team

Dr Edile Murdoch

EC4H Senior Tutor

Dr Edile Murdoch is a Consultant Neonatologist and Clinical Director for Maternity Services in NHS Lothian. Edile joined the EC4H senior tutor team in 2016 and now supports delivery of Being Open and EC4H workshops in Lothian and EC4H’s partner boards

Dr Viv Franklin

Lead EC4H Being Open Tutor

Dr Vivian Franklin has been a consultant in obstetrics in Ayrshire since 2011. She is the lead for Maternity Clinical Risk Management and has worked with the EC4H team to implement the Being Open process in maternity services in Ayrshire since 2018. Through this she undertook EC4H tutor training with a focus on the Being Open process. GMC no - 4706207

Lesley Darroch

EC4H Tutor

Lesley Darroch is Practice Development Facilitator in Women’s and Children’s Services in NHS Ayrshire & Arran. She has a keen interest in effective communication with women and families. She trained as an EC4H tutor in 2019 so that she could support further learning.

Dr Fiona Dennison

EC4H Tutor

Dr Fiona Dennison is a Consultant Obstetrician with a special interest in maternal and fetal medicine at Ayrshire Maternity unit, Crosshouse Hospital. She also has an interest in teaching, receiving a Certificate of Postgraduate Medical Education in 2014 and completed EC4H communication tutor training in 2019. GMC: 6099824

Dr Marisa Forte

EC4H Tutor

Dr Marisa Forte is a Consultant Clinical Psychologist in Perinatal Mental Health and the Clinical Lead for the Maternity and Neonatal Psychological Interventions Service in NHS Ayrshire and Arran. Dr Forte provides teaching on the Doctorate in Clinical Psychology Programme at the University of Glasgow. She trained as an EC4H tutor in 2019