Being Open: Feeding Back the Outcome of an Adverse Event Review (Maternity) – November

An online interactive webinar for Adverse Event Lead Reviewers  in maternity. Participants will work in a small peer group using role play and interactive sessions to support them in having difficult conversations when feeding back the outcome of a review to patients and families involved in an adverse event.

Open to all health boards

Topics at the workshops for will include:

• Difficult conversations
• Importance of language/suggestions about helpful approaches
• Significant adverse event process
• Being Open about adverse events
• Feedback meeting to share the review outcome with the patients/families involved in an adverse event
• Handling anger and emotional distress