Being Open: Feeding Back the Outcome of an Adverse Event Review to Patients and Families (Maternity) NHS Fife

An online interactive webinar for Adverse Event Lead Reviewers  in maternity. Participants will work in a small peer group using role play and interactive sessions to support them in having difficult conversations when feeding back the outcome of a review to patients and families involved in an adverse event

This workshop is open to NHS Fife staff only

Topics at the workshops for will include:

• Difficult conversations
• Importance of language/suggestions about helpful approaches
• Significant adverse event process
• Being Open about adverse events
• Feedback meeting to share the review outcome with the patients/families involved in an adverse event
• Handling anger and emotional distress