Being Open: Feeding Back the Outcome of an Adverse Event Review (Maternity)

An online interactive webinar for maternity staff who are involved in Adverse Event Reviews.  Participants will watch a real time interactive demonstration led by EC4H tutors focusing on having difficult and sensitive conversations when feeding back the outcome of a review to patients and families involved in an adverse event

Open to all health boards

Topics at the workshops for will include:

• Difficult conversations
• Importance of language/suggestions about helpful approaches
• Significant adverse event process
• Being Open about adverse events
• Feedback meeting to share the review outcome with the patients/families involved in an adverse event
• Handling anger and emotional distress