Communication Challenges for Clinical Educators/Clinical Supervisors

14 Mar 2024 09:30 - 16:00 Education Centre, Borders General Hospital Free

THIS WORKSHOP IS NOW FULLY BOOKED. If you wish to be placed on the waiting list, please select 'yes' to the 'Are you applying for our waiting list?' question on the application form

An immersive and interactive advanced clinical communication skills workshop for Medical Clinical Educators/Supervisors.  Participants will be empowered with the skills and confidence to have better conversations in challenging circumstances.

This workshop is open to NHS Borders staff only

Course Overview

Participants will work in a small peer group and address communication challenges chosen from their clinical practice, educational and management roles. Topics at senior clinicians’ courses often include:

  • Addressing and preventing complaints
  • Multi-disciplinary team work
  • Assessing and addressing poor performance
  • Supporting a trainee in difficulty
  • Appraisal & job planning
  • Communicating as a senior clinician

Learning Outcomes

This clinical communication workshop offers participants the opportunity to:

• Review their current practice in relation to communication in a senior medical or clinical management role
• Identify personal learning objectives and develop strategies for addressing these within a senior clinicians’ peer learning group
• Consider and take account of patient/carer/colleague perspectives
• Identify and practise ways of increasing communication effectiveness
• Exchange ideas and experiences with senior colleagues from other specialties

Education Centre, Borders General Hospital

Communication Challenges for Clinical Educators/Clinical Supervisors

Date: 14 Mar 2024
Time: 09:30 - 16:00

Tutor team

Michelle Scott

EC4H Lead Tutor

Michelle is a Palliative Care Nurse at Borders General Hospital. Working as a nurse in Palliative Care since 2004 has underpinned the fundamentals of Michelle’s communication skills. Seeing the importance of knowing how individuals communicate led Michelle to extend her skills through advancing her communication skills and delivering communication skills as a facilitator. NMC Pin is 98J0101S

Dr Megan Hume


Megan Hume is a Locum Consultant in Acute Medicine at the Borders General Hospital.  She has an interest in medical education, in particular simulation teaching and human factors. She completed the EC4H Clinical Communication Tutor training in 2019

Dr Belinda Hacking

EC4H Lead Tutor

Dr Belinda Hacking set up EC4H in 2002. She has worked with professionals in healthcare across the UK developing the EC4H coaching and training programmes in clinical communication. Belinda was trained by the late Professor Maguire in communication training. Her clinical role is as a Consultant Clinical Psychologist and Director of Psychology for NHS Lothian. Belinda has a special interest in shared decision-making in healthcare. British Psychological Society membership: 33194

Melanie Tolson

EC4H Tutor

Melanie Tolson is the Lead Research Nurse for the Borders General Hospital.  She has over 20 years' experience in Oncology/Haematology care and research. She has an interest in education and communication within clinical trials. She completed the EC4H Clinical Communication Tutor training in 2022