Communication Challenges for Consultants and NHS Managers

06 May 2025 09:30 - 16:30 NES Offices, 102 Westport, Edinburgh £200

Communication Challenges for Consultants and NHS Managers

Workshop Programme

Workshop Resources

Post Evaluation

This immersive and interactive workshop is aimed at Associate Medical Directors, Clinical Directors, Senior Nurse Managers, Consultants, and other Senior Clinicians and Managers. Participants will be empowered with the skills and confidence to have better conversations in difficult situations.

This workshop is open to staff from all NHS health boards.

Overview

Participants will work in a small peer group and address communication challenges chosen from their clinical practice and management roles. Topics at senior clinicians’ courses often include:

• Addressing and preventing complaints
• Multi-disciplinary team work
• Chairing meetings
• Handling adverse events
• Addressing poor performance
• Appraisal & job planning
• Communicating as a senior clinician &/ or with managers/ clinical directors

Learning Outcomes

EC4H courses help you have difficult conversations with more confidence and skill, improving the impact you have on others, and your own emotional resilience and job satisfaction:

  • Learn how to anticipate the normal psychological reactions you will encounter in the people you communicate with
  • Develop self-awareness and your ability to self-manage when having difficult conversations
  • Target the personal learning objectives you have identified, based on the communication challenges you face in your role
  • Develop strategies for addressing communication challenges as a supportive peer-learning group, with skilled facilitators guiding you through experimenting and problem-solving together

NES Offices, 102 Westport, Edinburgh

Communication Challenges for Consultants and NHS Managers

Date: 06 May 2025
Time: 09:30 - 16:30

Tutor team

Dr Frances Yuille

Senior Tutor

Dr Frances Yuille was a consultant clinical oncologist at the Beatson Cancer Centre in Glasgow before moving to her current post at the Edinburgh Cancer Centre.  She was one of the senior clinicians involved in developing the postgraduate communication education programme in SE Scotland. She has been a senior tutor since 2004.  Frances teaches a range of postgraduate courses and undergraduates at the University of Edinburgh. GMC number: 3249312

Dr Frauke Weidanz

Senior Tutor

Dr Frauke Weidanz is a consultant in Critical Care and Acute Medicine in NHS Lothian, based mainly at the Western General Hospital. She has an interest in teaching and recently completed EC4H communication tutor training. GMC number: 6070477