Communication Challenges for Consultants

27 Sep 2022 09:00 - 16:00 Medical Education Centre, Western General Hospital £165

An immersive, interactive clinical communication workshop for Consultants* and senior clinicians (Band 7+) which equips participants with the skills and confidence to have better conversations in challenging circumstances.

This workshop is open to staff from all NHS health boards

* This workshop is aimed at Consultants who have been in the Consultant role 9 years or less. We will be running a workshop for Senior Consultants in October. Please contact us if you would like to be added to the wait list for the Senior Consultants workshop


Working in a small peer group, participants will address communication challenges drawn from their own clinical practice, management and teaching roles. Common challenges addressed during the programme are:
• Complex, shared decision-making & informed consent
• Handling anger, emotional distress, collusion or denial
• Addressing and preventing complaints
• Being open about adverse events
• Multi-disciplinary team work; managing teams
• Addressing poor performance
• Appraisal & job planning
• Communicating as a clinical manager or with senior management

Learning Outcomes

This clinical communication workshop offers participants the opportunity to:
• Review & evaluate their current practice in relation to communication in a wide range of roles and situations.
• Identify personal learning objectives and develop strategies for addressing these within a senior clinicians’ peer learning group.
• Critique and apply relevant literature/ theory on effective communication.
• Consider and take account of patient/carer/colleague perspectives.
• Identify and practise ways of increasing communication effectiveness.
• Exchange ideas and experiences with colleagues from other specialties



Medical Education Centre, Western General Hospital

Communication Challenges for Consultants

Date: 27 Sep 2022
Time: 09:00 - 16:00

Tutor team

Dr Frauke Weidanz

Senior Tutor

Dr Frauke Weidanz is a consultant in Critical Care and Acute Medicine in NHS Lothian, based mainly at the Western General Hospital. She has an interest in teaching and recently completed EC4H communication tutor training. GMC number: 6070477

John Raez


John Raez has worked with NHS Lothian since 2007 with both Speech and Language and Physiotherapy community services.  In his current post with Corporate Finance, John is providing project support for regional and clinical projects.  He joined the EC4H tutor programme in 2017