Communication Challenges for Specialist and Associate Specialist Doctors & Dentists

An immersive and interactive clinical communication workshop for Scottish Specialist, Associate Specialist and Specialty Doctors and Dentists which equips participants with the skills and confidence to have better conversations in challenging circumstances.

This workshop is open to SAS Doctors and Dentists only

To register your interest in the course: Click here

Or for any queries, email: sasdevelopment@nes.scot.nhs.uk

Overview

Working in a small peer group, participants will address communication challenges drawn from their own clinical practice, management and teaching roles. Common challenges addressed during the programme often include:

• Complex, shared decision-making & informed consent
• Handling anger, emotional distress, collusion or denial
• Addressing and preventing complaints
• Being open about adverse events
• Discussing goals of care, levels of intervention and CPR status
• Communication in teams and effective handover

Learning Outcomes

This clinical communication workshop offers participants the opportunity to:
• Review & evaluate their current practice in relation to communication in a wide range of roles and situations.
• Identify personal learning objectives and develop strategies for addressing these within a senior clinicians’ peer learning group.
• Critique and apply relevant literature/ theory on effective communication.
• Consider and take account of patient/carer/colleague perspectives.
• Identify and practise ways of increasing communication effectiveness.
• Exchange ideas and experiences with colleagues from other specialties