Communication Challenges in Clinical Practice

THIS WORKSHOP IS NOW FULLY BOOKED. If you wish to be placed on the waiting list, please select 'yes' to the 'Are you applying for our waiting list?' question on the application form

An intensive one day workshop for senior specialty trainees and advanced clinical nurse specialists working in Palliative Medicine, Oncology and Medicine of the Elderly.

This course is designed to cover the learning outcomes of an advanced communication workshop for specialty trainees.

Workshop Overview

This successful workshop has now been running for over 20 years. Groups of more senior doctors  in training and senior clinical nurse specialists work together in a small coaching group with two senior tutors. The course content is highly interactive with interview demonstrations and participant role play.

Participants will work together to address communication challenges brought from their own clinical practice, and the scenarios chosen reflect this. Topics at these courses often include:

• Discussing complex information or bad news
• Shared decision-making & informed consent
• Handling anger, emotional distress, collusion or denial
• Addressing and preventing complaints
• Talking about deteriorating health and anticipatory care planning, including treatment limitation and CPR decisions
• Addressing poor performance by colleagues or other members of the clinical team
• Multi-disciplinary team work and supporting colleagues

Learning Outcomes

This advanced communication workshop offers participants the opportunity to:
• Review their current practice in relation to communication in clinical practice, and with colleagues and other health and care staff.
• Identify personal learning objectives and develop strategies for addressing these within a peer learning group.
• Critique and apply relevant literature/ theory on effective communication.
• Consider and take account of patient/carer/colleague perspectives.
• Identify and practice ways of increasing communication effectiveness.
• Exchange ideas and experiences with colleagues from other specialties