Difficult Conversations: Managing Unrealistic Expectations webinar

29 Mar 2023 13:00 - 14:30 Online attendance Free

THIS WORKSHOP IS NOW FULLY BOOKED. If you wish to be placed on the waiting list, please select 'yes' to the 'Are you applying for our waiting list?' question on the application form

Free online taster session which allows participants to watch a real time interactive demonstration led by EC4H tutors. Participants will have the opportunity throughout the demonstration to contribute suggestions and feedback to the tutor team via the chat box

This session will focus on difficult conversations when patients and families have unrealistic expectations of treatment outcomes. Emphasis will be on setting realistic goals for patients at the time of rehabilitation and supporting patients to do more self-management.

This webinar if open to all EC4H partner boards and organisations


Carol Smith, aged 67, was admitted to hospital following a left total anterior circulation stroke (NIHSS stroke severity scale score 21). The patient was discharged home 13 weeks of therapy in the stroke unit and has had 10 weeks of rehab at home. The patient’s aim throughout the therapy is to walk again independently. No progress has been made with mobility and it remains extremely effortful and unsafe. The patient and family’s expectations of a full recovery remain, and they are still hopeful that she will walk again. They are angry at the withdrawal of therapists despite several months of therapy input. The clinician meets with the patient to discuss their treatment plan.


Difficult Conversations: Managing Unrealistic Expectations webinar

Date: 29 Mar 2023
Time: 13:00 - 14:30

Tutor team

Dr Judith Orme

EC4H Senior Tutor

Dr Judith Orme is a Consultant Neonatologist in Edinburgh. She joined the EC4H Tutor Team in 2018 and delivers EC4H workshops and Being Open training to staff in NHS Lothian and our partner boards.

Melanie Tolson

EC4H Tutor

Melanie Tolson is the Lead Research Nurse for the Borders General Hospital.  She has over 20 years' experience in Oncology/Haematology care and research. She has an interest in education and communication within clinical trials. She completed the EC4H Clinical Communication Tutor training in 2022