Communication Challenges in NHS Practice

30 Jun 2022 09:00 - 16:00 Seminar Room 4, Chancellor's Buildings, Royal Infirmary of Edinburgh £165

THIS WORKSHOP IS NOW FULLY BOOKED. If you wish to be placed on the waiting list, please select 'yes' to the 'Are you applying for our waiting list?' question on the application form

Specialty Trainees & Senior Nurses

An Intensive one day workshop for specialty trainees, specialty doctors, clinical nurse specialists and advanced nurse practitioners. Other senior nurses and senior AHPs (Band 6+) are welcome to apply for this workshop.

This course is designed to cover the learning outcomes of an advanced communication workshop for specialty trainees

Workshop Overview

This successful workshop has now been running for over 20 years. Groups of more senior doctors in training and experienced nurses work together in a small coaching group with two senior tutors. The course content is highly interactive with interview demonstrations and participant role-play. Each group will set its agenda at the start of the workshop and consider strategies for handling communication challenges from each participant’s own clinical practice. Participants receive individual coaching and support.

Participants from any specialty are very welcome to apply, as are GP registrars.

Topics may include:
  • Discussing complex or distressing information
  • Handling anger, emotional distress, collusion and denial
  • Shared decision-making and informed consent
  • Discussing goals of care, levels of intervention and CPR status
  • Handling poor performance
  • Communication in teams and effective handover
  • Addressing and preventing complaints

Learning Outcomes

This clinical communication workshop offers participants the opportunity to:

  • Review their current practice in relation to communication in clinical practice and with
    colleagues and other staff.
  • Identify personal learning objectives and develop strategies for addressing these within
    a peer learning group.
  • Critique and apply relevant literature/ theory on effective communication.
  • Consider and take account of patient/carer/colleague perspectives.
  • Identify and practise ways of increasing communication effectiveness.
  • Exchange ideas and experiences with colleagues from other specialties.

All Tutors are NHS Clinicians

 

Seminar Room 4, Chancellor's Buildings, Royal Infirmary of Edinburgh

Communication Challenges in NHS Practice

Date: 30 Jun 2022
Time: 09:00 - 16:00

Tutor team

Dr Tamasin Evans

Senior Tutor

Dr Tamasin Evans is a consultant clinical oncologist in the Edinburgh Cancer Centre. She attended an EC4H senior doctors’ communication course in 2008 and has then joined the EC4H senior tutors’ group. GMC number: 4116646

Dawn MacBrayne

Tutor

Dawn attended EC4H training in 2019. Her clinical background is as a pharmacist in NHS Borders where she is responsible for supporting and developing the clinical skills of community pharmacists. She also teaches on a range of postgraduate courses focussing on patient centred care at Robert Gordon University. GPhC number: 2031556