21 Apr 2022 16:00 - 17:15 Online attendance Free
A free webinar for NHS Greater Glasgow and Clyde staff involved in TEPS discussions. This online session allows participants to watch a real time interactive demonstration led by EC4H tutors. Participants will have the opportunity throughout the demonstration to contribute suggestions and feedback to the tutor team via the chat box.
Mr Clark, aged 78, has prostate cancer with extensive bone metastases. He was admitted to the ward for assessment due to deteriorating health. Mr Clark fell overnight. The consultant phones Mr Clark’s son to inform him and discuss further treatment plans
This session will demonstrate:
Treatment Escalation Plans“A Treatment Escalation Plan (TEP) is a communication tool which is helpful in hospital when a person with serious illness has the potential for acute deterioration or may be coming towards the end of their life. Sometimes doing everything possible may actually lead to harm – to more suffering and distress rather than less – and without any particular gain. What can be done and what should be done may not necessarily be the same thing. Treatment Escalation Plans should be discussed and made based on personalised realistic goals rather than ‘one size fits all’ treatment.
Crucially, a TEP provides on-call hospital staff with immediately accessible guidance about how to respond to an individual in times of crisis, especially out of hours and at weekends. A TEP becomes particularly important when there is agreement that interventions or referrals for more intensive care that are contrary to a person’s wishes or are futile or burdensome should not be undertaken. Equally in many patients who may have an agreed DNACPR, a TEP clarifies all the treatments and care that should continue.”
In severe illness quality of care becomes more important than ever but the goals of treatment are different for different people. Hospital care is becoming more and more complex and both patients and their families are particularly vulnerable to the impact of errors, harms and poor communication. It is especially important for hospital staff to understand and respect the values and preferences of the people they are looking after and to discuss with them a plan for emergencies.
Knowing how the plans should be sensitively discussed and used is important and this session provides a framework for such conversation
Workshop participants will:
Review their current practice in communication about treatment related decision-making and consent
Working together, they will practice more effective ways to:
Date: 21 Apr 2022
Time: 16:00 - 17:15
Claire O’Neill is Lead Nurse and Clinical Service Manager for Acute Palliative Care Services in Greater Glasgow and Clyde. Claire has been involved in delivering communication skills training since 2003. More recently working with EC4H and NHSGGC Lead for Realistic Medicine to deliver Realistic Conversations virtual sessions.
Alastair Ireland is Clinical Lead for Realistic Medicine for NHS GGC and consultant in Emergency Medicine at Glasgow Royal Infirmary. He led on the programme to implemented a unified Treatment Escalation Plan for NHS GGC and has assisted in the delivery of the new GGC online ‘Realistic Conversations’ webinars on Treatment Escalation Plans and Shared Decision Making.