Having Better Conversations in Challenging Situations webinar: Breaking Bad News

08 Mar 2023 13:00 - 14:30 Online attendance Free

A free webinar for NHS Western Isles staff which helps support staff to have better conversations when breaking bad news to patients and families.

This online session allows participants to watch a real time interactive demonstration led by EC4H tutors. Participants will have the opportunity throughout the demonstration to contribute suggestions and feedback to the tutor team via the chat box

This webinar is open to NHS Western Isles staff only


Jane Spencer, 62, diagnosed with oesophageal cancer 4 weeks ago. She has undergone staging investigations with a view to having curative surgery. PET scan unexpectedly identified 2 asymptomatic liver metastases. Surgery is no longer an option and cancer is incurable. Jane was due to go to the mainland for an oncology appointment but has contracted Covid and is self isolating. The CNS calls her to let her know the results of the scan




Having Better Conversations in Challenging Situations webinar: Breaking Bad News

Date: 08 Mar 2023
Time: 13:00 - 14:30

Tutor team

Gail Allan

EC4H Lead Tutor

Gail is the Lead Nurse, Specialist Nursing in NHS Western Isles. She completed her EC4H tutor training in October 2021. Her interests are in Anticipatory Care Planning and promoting realistic conversations. NMC: 82H0689S

Donna Young

EC4H Tutor

Donna is a cancer and palliative clinical nurse specialist in the Western isles. She has been involved in promoting the importance of effective communication in advanced care planning and also the education of student nurses. More recently she completed her tutor training with EC4H in March 2022.