How to have realistic conversations

All clinicians in Scotland are asked  to practice “Realistic Medicine” including talking about the risks, benefits and limitations of treatment and care options.   Training in shared decision-making is a requirement from Scottish Government and NHS Education for Scotland.  Healthcare professionals need to facilitate and support discussions  about increasingly complex shared decision-making with people and families.  The DECIDE framework supports these conversations.

Topics for our programme of shared-decision making workshops may include:

  • Effective communication about risk
  • Discussing the benefits and limitations of treatment
  • Addressing unrealistic expectations of treatment and outcomes
  • Responding to complaints

Learning outcomes

  • Review current practice in communication about treatment related decision-making and consent
  • Describe and communicate information about risk clearly and effectively
  • Discuss treatment options, benefits and limitations, taking a person-centred perspective
  • Respond to people with unrealistic expectations of treatment and outcomes.
  • Use decision aids to support effective communication and shared decision-making (see Resources).
  • Respond to complaints about decision-making and consent

The numbers

92 %

Workshop satisfaction

92% of course participants highly rated our workshops
93 %

Recommendation to colleagues

93% of course participants said they would recommend our workshops to a colleague

What people have said