This is one of our new programmes. It is set up to help those who are involved in appraisals. The workshop is highly interactive, reviewing different approaches to providing feedback, as well as discussing psychological models for context.
Overview
Effective feedback is essential for personal and professional improvement and success in the workplace. However, it can be difficult to give and receive feedback in a positive and helpful way without proper techniques and tools. This one-day interactive workshop is designed to address how to give constructive feedback to enhance team and individual performance. Participants will be empowered with the the knowledge and skills to feel more comfortable and confident when delivering feedback.
Common themes addressed at the workshop may include:
- Give and receive feedback in a non-defensive way
- Give praise generously without making people feel patronised,
- Give criticism constructively without making people feel attacked or antagonised,
- Confront others with your feedback without discouraging and putting them on the defensive
- Common feedback pitfalls
- Inspiring and motivating others to change
- Make people more open minded to receive specific, constructive criticism..
- Plan and prepare for challenging conversations with colleagues
- Listen and view situations from other peoples’ perspectives
- Managing your own reactions, staying objective and non-judgemental
Learning Outcomes
EC4H courses help you have difficult conversations with more confidence and skill, improving the impact you have on others, and your own emotional resilience and job satisfaction:
- Learn how to anticipate the normal psychological reactions you will encounter in the people you communicate with
- Develop self-awareness and your ability to self-manage when having difficult conversations
- Target the personal learning objectives you have identified, based on the communication challenges you face in your role
- Develop strategies for addressing communication challenges as a supportive peer-learning group, with skilled facilitators guiding you through experimenting and problem-solving together