13 May 2024 10:30 - 12:00 Online attendance Free
An online interactive webinar for maternity staff. Participants will watch a real time interactive demonstration focusing on having difficult conversations when explaining the review process to patients and families who have been involved in an adverse event.
Open to all health boards
Topics at the workshops for will include:
• Difficult conversations
• Importance of language/suggestions about helpful approaches
• Significant adverse event process
• Being Open about adverse events
• Handling anger and emotional distress
Online
Date: 13 May 2024
Time: 10:30 - 12:00
Dr Edile Murdoch is a Consultant Neonatologist and Clinical Director for Maternity Services in NHS Lothian. Edile joined the EC4H senior tutor team in 2016 and now supports delivery of Being Open and EC4H workshops in Lothian and EC4H’s partner boards