EC4H Communication Challenges in NHS Practice
22 Mar 2022 09:00 - 16:00 Seminar Room 1, Medical Education Centre, Western General Hospital £165
Workshop Programme
Workshop Resources
Post Evaluation
THIS WORKSHOP IS NOW FULLY BOOKED. If you wish to be placed on the waiting list, please select 'yes' to the 'Are you applying for our waiting list?' question on the application form
Specialty Trainees & Senior Nurses
An Intensive one day workshop for specialty trainees, specialty doctors, clinical nurse specialists and advanced nurse practitioners. Other senior nurses and senior AHPs (Band 6+) are welcome to apply for this workshop.
This course is designed to cover the learning outcomes of an advanced communication workshop for specialty trainees
Workshop Overview
This successful workshop has now been running for over 20 years. Groups of more senior doctors in training and experienced nurses work together in a small coaching group with two senior tutors. The course content is highly interactive with interview demonstrations and participant role-play. Each group will set its agenda at the start of the workshop and consider strategies for handling communication challenges from each participant’s own clinical practice. Participants receive individual coaching and support.
Participants from any specialty are very welcome to apply, as are GP registrars.
Topics may include:
- Discussing complex or distressing information
- Handling anger, emotional distress, collusion and denial
- Shared decision-making and informed consent
- Discussing goals of care, levels of intervention and CPR status
- Handling poor performance
- Communication in teams and effective handover
- Addressing and preventing complaints
Learning Outcomes
This clinical communication workshop offers participants the opportunity to:
- Review their current practice in relation to communication in clinical practice and with
colleagues and other staff. - Identify personal learning objectives and develop strategies for addressing these within
a peer learning group. - Critique and apply relevant literature/ theory on effective communication.
- Consider and take account of patient/carer/colleague perspectives.
- Identify and practise ways of increasing communication effectiveness.
- Exchange ideas and experiences with colleagues from other specialties.
All Tutors are NHS Clinicians
Seminar Room 1, Medical Education Centre, Western General Hospital
EC4H Communication Challenges in NHS Practice
Date: 22 Mar 2022
Time: 09:00 - 16:00
Tutor team
Dr Frauke Weidanz
Senior Tutor
Dr Frauke Weidanz is a consultant in Critical Care and Acute Medicine in NHS Lothian, based mainly at the Western General Hospital. She has an interest in teaching and recently completed EC4H communication tutor training. GMC number: 6070477
Dr Belinda Hacking
EC4H Director & Lead Tutor
Dr Belinda Hacking set up EC4H in 2002 and has led the development of this national training network. She has worked with professionals in healthcare across the UK developing the EC4H coaching and training programmes in clinical communication. Until January 2025, Belinda worked for NHS Lothian as a Consultant Clinical Psychologist and the Director of Psychology. Belinda has a special interest in shared decision-making in healthcare and has more than 40 publications focusing on psychological adjustment in palliative care, clinical communication and shared decision making. HCPC accredited. British Psychological Society membership: 33194